This comparison is quite simple: Only Pump.co is 100% FREE.
No percentage fees. No subscriptions. No credit cards. Only savings.
Cloud Savings
Free forever plan
No fees, no invoices, no credit cards, no "percentage off the top" …It truly is 100% free
Not offered. Requires a paid ServiceNow subscription; no free tier or trial is documented for Cloud Cost Management.
Commitment planner
Pump optimizes commitments for your ever-evolving cloud requirements. Faster than AWS, CE, & CUR
Not documented. CCM recommends reserved instances/commitments but does not automate purchase, sale, or exchange.
Idle instance detection
Quickly identify & shut down idle instances
Schedules power-off or termination for flagged unused resources, subject to change-request approval in ServiceNow.
Autopilot continuous monitoring
Around the clock analysis of your cloud usage
Not offered. Provider-detected anomalies open ITSM incidents or notifications; the resource isn't auto-remediated.
Rightsizing
Match instance size to real usage patterns
Rightsizing recommendations for compute, storage, and databases can trigger change requests via workflow automation.
Automatic budget alerts
Get notified before you overspend via Slack and Email
Budget alerts route to approval workflows; auto-shutdown needs separate scheduling, not a direct budget trigger.
Modernization recommendations
Suggests newer & cheaper instances to meet the same requirements
Not documented. No Graviton or ARM migration recommendation capability appears in ServiceNow's documentation.
Kubernetes auto-scaling
Rightsize pods & workloads automatically
Not offered. Kubernetes coverage covers spend analytics and cost allocation by cluster/namespace, not autoscaling.
Zero lock-in period
Zero days lock-in period for ultimate flexibility
Not offered. Sold as an ITOM Optimization add-on requiring a sales engagement and existing platform subscription.
Cloud Visibility
100% virtual tagging coverage
Auto-tag every untagged resource across your accounts, even retroactively
Requires mapping cloud accounts and tags to ServiceNow business services and cost centers within the CMDB.
Single-lens global overview
One dashboard for every cloud, account, & region — no more toggling consoles
Tracks and normalizes billing data across AWS, Azure, and Google Cloud in one workspace, needing per-provider setup.
Customizable reports
Build the exact view you need with drag-and-drop dimensions, filters, & grouping
Cost-center, business-service, and department-level reporting via showback and chargeback views on the platform.
Kubernetes deployment reports
See cost per deployment, namespace, & pod
Kubernetes spend analytics break down cost by cluster, namespace, and tag category, added in a 2023-2024 release.
CFO level financial forecasting
Board-ready spend forecasts you can deliver with confidence
Budget policies support monthly, quarterly, and yearly tracking plus forecast-vs-actual views in the CCM workspace.
Top movers alerts
Whose spend on which instances is changing the most?
Anomaly detection relies on provider integrations (e.g. AWS) surfaced as tickets, not a native anomaly engine.
Multi-channel notifications
Receive notifications in the way you're most likely to actually see them
Cloud policies and business-hour scheduling can be enforced via workflow and change-control rules within ITOM.
Annotations & teams tagging
Associate people & notations to cloud instances for greater insights
Shared cloud and Kubernetes namespace costs can be allocated across business domains via configurable policies.
DeepScan technology
Identify deep inefficiencies like NAT traffic, policy misconfigurations, phantom capacity, & more
Waste is flagged via unused-resource and rightsizing recommendations with savings percentages, not a unified score.
Multi-cloud support
Pump supports AWS, Google Cloud, Azure, Oracle, & more
Covers AWS, Azure, and Google Cloud for cost data; Oracle Cloud has separate ITOM discovery, not CCM billing.
Cloud Security
Overcommitment insurance
Pump actually underwrites your RI's & SP's. You CANNOT lose money by working with Pump!
Not offered. ServiceNow provides no cost-savings guarantee or insurance product for commitment purchases.
Team and product permissions
RBAC to define who is allowed spend what, where
Inherited from the Now Platform's access control list and role framework, needing platform-level admin setup.
Automatic budget alerts
Get notified before you overspend via Slack and Email
Budget alerts route to approval workflows; auto-shutdown needs separate scheduling, not a direct budget trigger.
Multi-channel alerts
Receive notifications in the way you're most likely to actually see them
Cloud policies and business-hour scheduling can be enforced via workflow and change-control rules within ITOM.
3 dedicated support staff
2 dedicated technical account managers, plus a dedicated solutions architect
ServiceNow Store lists thousands of certified apps platform-wide, though few are specific to Cloud Cost Management.
Bank, med-tech, fin-tech compliance
Pump.co is SOC 2, HIPAA, ISO 27001, GDPR, AWS Well-Architected, Gov Cloud compliant, & more
Cloud cost changes, approvals, and optimization actions are tracked via ServiceNow's native change management logs.
